Responsible Gambling Page

Our Commitment to Responsible Gaming

Ibizabet is dedicated to promoting responsible gaming and mitigating gambling-related harm. We provide clear information, practical controls, and accessible support to help players wager within their means and seek assistance when needed. This policy aligns with applicable laws and industry best practices to maintain a safe, fair, and enjoyable gaming environment for all users.

Fundamental Principles

• Security of the Player — We safeguard personal data, enforce age verification to prevent underage access, and implement processes that prohibit illicit activity and fraud. Responsible handling of payments and transparent disclosure of terms accompany these protections.
• Security of the Game — We uphold the fairness and integrity of our gaming platform through regulated procedures, routine monitoring, and independent verification where applicable to ensure the randomness and unpredictability of outcomes.
• Protection against Gaming Addiction — We deploy measures to minimize risks, engage with research and treatment resources, and provide tools that support informed decision-making and self-regulation by players.

Tools for Responsible Gaming

• Deposit limits — Players may set daily, weekly, or monthly caps on deposits to manage spending. Limits are configurable in account settings and apply prospectively; transactions exceeding a set limit are blocked until adjustments are confirmed.
• Loss limits — Players can fix a maximum amount they are willing to lose over a defined period, with safeguards preventing further wagering once the limit is reached until the period resets.
• Wagering limits — Boundaries on total wagers within a specified timeframe to control betting intensity and potential escalation.
• Self-exclusion — Players may exclude themselves for defined durations, ranging from temporary cooldowns to permanent exclusions. During exclusion, account access is blocked, marketing communications are paused, and re-entry requires defined steps with support and any applicable cooling-off period.
• Reality checks — Automated reminders help monitor session duration. Available intervals include 10 minutes, 20 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, 6 hours, and 8 hours, adjustable within account settings or via support if needed.
• Session time limits — Players may set maximum session lengths and benefit from automatic sign-out when the limit is reached, in conjunction with reality checks to promote disciplined play.
• Time-outs — Temporary suspensions of play for defined periods (e.g., 24 hours, 1 week, 1 month, or 2 months) to help regain control. Re-entry requires confirmation and adherence to applicable terms.

Recognizing Problem Gambling

Be alert to signs that gambling may be harming you or someone you know. Indicators include spending beyond your means, neglect of responsibilities, preoccupation with gaming, persistent attempts to win back losses, dishonesty about gambling, borrowing to gamble, or deteriorating relationships and work performance. If several indicators are present, consider engaging with our support channels and using self-regulation tools without delay.

Protection of Minors

Ibizabet prohibits participation by individuals under the legal gambling age in the jurisdiction of operation. We implement rigorous age verification during registration and encourage parental controls to prevent underage access. Accounts found to be accessed by minors are closed promptly, with funds handled in accordance with applicable law.

Support and Assistance

Our trained support team is available to assist players who need help managing their gaming habits. We provide access to a Responsible Gaming portal with educational resources and self-help tools. We work with reputable external organizations specializing in gambling addiction treatment and can provide referrals upon request. If you have concerns about your own or someone else’s gambling behavior, contact support to receive guidance and access appropriate resources.

Managing Your Ibizabet Account

Self-exclusion, time-outs, and reality checks are integrated into account management. If you choose self-exclusion, the account is locked for a defined period, during which access is blocked and re-entry is not permitted until the exclusion is concluded and any cooling-off requirements are satisfied. Reality checks and time-out options can be configured by the player or through Customer Support. A permanent account closure is irrevocable once processed, subject to regulatory requirements and applicable law.

Continuous Improvement

Ibizabet regularly reviews responsible gaming measures for effectiveness and regulatory compliance. We welcome user feedback and provide ongoing staff training to enhance the identification and support of players exhibiting signs of gambling-related issues.

Contact and Further Information

For inquiries about responsible gaming, please reach Ibizabet Customer Support via the on-site Help Center or live chat. We are committed to guiding you toward a safe and enjoyable gaming experience.